Bilingual Customer Service Specialist (Spanish)

Bilingual Customer Service Specialist handles customer inquiries for Sherwin-Williams products, assists wholesale and retail customers, and determines their needs. Recommends the right solutions, resolves customer concerns to ensure maximum client satisfaction, and stays up-to-date with product features while maintaining the store’s high quality and visual standards. Responsible for achieving excellent customer service while helping meet the store’s sales goals. Duties involve contact with customers (including minors) and access to cash and other payment methods, requiring appropriate handling and safeguarding of items of value as part of store operations.