Bilingual Customer Service Specialist (Spanish)

Determine wholesale and retail customer needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. Promptly resolve customer concerns to ensure maximum satisfaction while staying up-to-date with product features and maintaining visual standards. Achieve excellent customer service metrics and consistently meet store sales goals through direct contact with customers, including minors. This role requires access to cash, electronic equipment, and personal information, necessitating a criminal history review for business protection and public safety. The position is based at Store #701806 in Johnstown, PA.