Bilingual Customer Service Specialist (Spanish)
On-site · Scranton, Pennsylvania, United States
Job Summary
Customer Service Specialist (Spanish) at Store #5645 in Scranton, PA, providing bilingual support to wholesale and retail customers. Responsibilities include determining customer needs, answering questions about Sherwin-Williams products, recommending solutions, resolving customer concerns, maintaining high quality and visual standards, and helping the store meet sales goals. Role involves cash handling and access to payment methods and customer information, with a criminal history review conducted to protect customers and staff. Stay up-to-date with product features and ensure excellent service and client satisfaction.
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