Bilingual Customer Service Specialist (Spanish)

Determine wholesale and retail customer needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. Promptly resolve customer concerns to ensure maximum satisfaction while staying updated on product features and maintaining visual standards. Achieve excellent customer service metrics and consistently meet store sales goals. This role requires bilingual Spanish proficiency and involves contact with customers, including minors, alongside access to cash, electronic equipment, and personal information. A criminal history review is necessary for this position.