Bilingual Customer Service Specialist (Spanish)

Determine wholesale and retail customer needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. Promptly resolve customer concerns to ensure maximum satisfaction while staying updated on product features and maintaining high visual standards. Achieve excellent customer service metrics and consistently meet store sales goals. This role requires contact with customers, including minors, and access to cash, payment methods, and personal information. Candidates must be bilingual in Spanish and English.