Bilingual Customer Service Specialist (Spanish)
On-site · Plano, Texas, United States
Plano, Texas, United StatesOn-siteFull TimeEntry LevelNo RequirementRetailEnterprise
Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Enterprise
Industry
Retail
Job Summary
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer questions about products, and recommend solutions. Responsibilities include resolving customer concerns and achieving excellent customer service while meeting store sales goals. The role necessitates strong communication skills, ability to handle cash and payment methods, and a commitment to maintaining high product quality and visual standards.
Required Qualifications
- Ability to work with wholesale and retail customers
- Strong communication skills
- Ability to resolve customer concerns
- Sales goal orientation
- Ability to maintain product quality and visual standards
Desired Qualifications
- Bilingual in Spanish
- Prior customer service experience
- Knowledge of Sherwin-Williams products
Additional Requirements
- Criminal history review required
- Contact with customers including minors
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