Bilingual Customer Service Specialist (Spanish)

Determine wholesale and retail customer needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. Promptly resolve customer concerns to ensure maximum satisfaction while staying current on product features and maintaining visual standards. Achieve excellent customer service metrics and consistently meet store sales goals. This role involves contact with customers, including minors, and access to cash, electronic equipment, and personal information. A criminal history review is required to protect business operations and customer safety. The position is based at Store #5027, located at 34 East Holly Ave, Pitman, NJ 08071.