Bilingual Customer Service Representative
$42,600–$92,000 year
On-site · Dallas, Texas, United States
Dallas, Texas, United StatesOn-siteFull Time$42,600–$92,000 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Bilingual Customer Service Representative role in Dallas, TX focusing on delivering empathetic, bilingual (English/Spanish) support to customers regarding insurance policies, processing changes and managing claims; interacts with walk-in and phone inquiries, collaborates with agents to ensure accurate, customer-friendly service in an onsite office environment.
Required Qualifications
- Bilingual in English and Spanish
- Strong communication abilities in both languages
- Empathy and professionalism in customer interactions
- Problem-solving skills for policy inquiries, changes, and claims
- Ability to work effectively with agents and customers in a fast-paced, onsite environment
- Customer-centric mindset and teamwork
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