Bilingual Customer Service Representative - B046
$41,600–$45,760 year
On-siteHouston, Texas, United States
EXPIREDHouston, Texas, United StatesOn-siteFull Time$41,600–$45,760 yearMedium
Full TimeMedium
Job Summary
Enter customer orders for auto glass parts, process daily cash and credit card deposits, and manage large volumes of incoming phone calls. Handle customer complaints, provide solutions within time limits, and coordinate with the warehouse team for inventory and returns. Interact with English- and Spanish-speaking clients via telephone and in-person to deliver accurate service and account management. This role supports branch operations as a key member of the team, requiring clear communication, conflict resolution, and meticulous data entry. Bilingual candidates are preferred.
Required Qualifications
- Bilingual (Spanish/English)
- High School Diploma, GED or equivalent
- General knowledge of Microsoft products
- Type 30 wpm
- Ability to work collaboratively in a team environment
- Ability to perceive the nature of sounds at normal speaking levels with or without correction
- Ability to make fine discriminations in sound
- Exerting up to 50 pounds of force occasionally
- Exerting up to 20 pounds of force frequently
- Exerting up to 10 pounds of force constantly
- Ability to remain in a stationary position and/or upright for prolonged periods of time
- Ability to traverse stairs
- Ability to maneuver in tight spaces
- Ability to reach overhead
- Ability to squat
- Ability to bend
- Ability to kneel
- Ability to stoop
- Ability to crouch
Desired Qualifications
- Type 30 wpm (preferred)
- Bilingual preferred
- High School Diploma, GED or equivalent preferred
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