Bilingual Customer Experience Representative
$47,840–$54,080 year
On-siteCalgary, Alberta, Canada or Winnipeg, Manitoba, Canada
Job Summary
Act as the primary point of contact for urgent and safety-related customer inquiries, navigating multiple systems in real time to assess situations and make informed decisions. Collaborate closely with dispatch, field teams, and internal partners to coordinate timely service while managing complex requests involving billing, payments, and service coordination. Build trust through clear, empathetic communication and confident problem-solving, maintaining accurate, detailed documentation across platforms. This advanced support role offers consistent daytime schedules or multiple shift options, with an hourly range of $23.00 to $26.00. Fluency in French is required, and candidates must have legal authorization to work in Canada.
Required Qualifications
- Fluency in French (oral and written)
- Legal Authorization to work in the country in which you are applying
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