Bilingual Coordinator, Corporate Channel Operations
Hybrid · Winnipeg, Manitoba, Canada
Job Summary
Bilingual Coordinator in Corporate Channel Operations supporting IG Wealth Management Advisors and Service Specialists. Provide department administrative support including transferring clients to/from the department, managing the team mailbox, processing mail and escalations, reviewing and processing documentation per IG policies and compliance standards, using various software applications to complete requests, ensuring documentation is complete and following up as needed, and collaborating with internal departments to resolve requests. Requires fluency in French and English and ability to support clients and team members across Canada in a hybrid work environment (three days in the office in Winnipeg).
Required Qualifications
- Fluent in French and English
- Experience in financial services or combination of post-secondary education and relevant work experience is an asset
- Strong attention to detail and ability to thrive in a deadline-driven environment
- Effective written and verbal communication
- Excellent interpersonal, organizational, and time-management abilities
- Familiarity with back-office processing systems and procedures
- Proficiency in Windows and Microsoft Office applications
- Willingness to learn and adapt to new systems and processes
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