Bilingual Collections and billing assistant (Spanish-English).
$12,480–$18,720 year
RemoteMexico or Colombia
EXPIREDMexico or ColombiaRemoteFull Time$12,480–$18,720 yearSmall
Full TimeSmall
Job Summary
Coordinate with clients regarding payments by contacting them within five days of due dates and scheduling calls to secure collections. Provide accurate payment information, manage billing lists using CampLegal, and follow established protocols. Respond to inquiries, notifications, and payment-related questions through Slack while notifying relevant channels regarding client payments. Perform consistent follow-ups with clients and colleagues to achieve collection goals. Maintain a positive attitude and resilience when facing challenges while working autonomously toward team objectives.
Required Qualifications
- Minimum 1 year of experience in collections, retention, or sales
- Proven experience in customer service roles
- Conversational level of English
- Strong emotional intelligence and ability to manage sensitive client interactions
- Excellent communication skills to convey information effectively
- Responsibility and accountability for individual and team results
- Growth mindset and openness to learning
- Receptiveness to feedback and ability to give constructive input
- Ability to work autonomously while contributing to team goals
- Positive attitude and resilience when facing challenges
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