Bilingual Collection Specialist
$44,000–$56,000 year
On-site · Englewood, Colorado, United States
Englewood, Colorado, United StatesOn-siteFull Time$44,000–$56,000 yearMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
The Bilingual Collection Specialist is responsible for providing outstanding customer service, negotiating payment arrangements, and maintaining communication with borrowers to prevent delinquencies. The role requires a minimum of 2 years in mortgage servicing and collections, strong analytical and organization skills, and a commitment to customer care. The candidate must be bi-lingual and have the ability to manage stress effectively.
Required Qualifications
- High School Diploma, GED, or equivalent experience
- Minimum 2 years of experience in mortgage servicing
- Minimum 2 years of experience in a Collections environment
- Bi-lingual required
Desired Qualifications
- Strong phone etiquette
- Exceptional customer service skills
- Solid analytical skills
- Exceptional organization and time management
- Strong interpersonal skills
- Ability to work through stressful situations
- Attention to detail
Additional Requirements
- Equal opportunity employer
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