Bilingual Coach (English/Spanish)
$70,000–$80,000 year
RemoteUnited States
Job Summary
Conduct 15- and 30-minute virtual coaching sessions via video or phone to engage members in setting goals and managing care, while reviewing AI-surfaced data on glucose trends, weight, sleep, and engagement to guide conversations. Perform daily AI-assisted member rounding between scheduled visits, completing progress notes and chats within 24 business hours. Provide education on healthy eating and lifestyle strategies without crossing into medical nutrition therapy, strictly adhering to Standard Operating Procedures for session structure and escalations. Maintain a high-volume, uncapped caseload while collaborating with nurses, providers, and operations teams to drive a seamless member experience. Work Monday through Friday with some evening shifts, including weekend and holiday on-call coverage approximately 2–4 times per year.
Required Qualifications
- At least 2 years of experience in a metabolic health coaching role or dietitian setting
- Demonstrated comfort and enthusiasm blending motivational interviewing and behavior-change coaching with metrics-driven, AI-informed direction
- Proficient in navigating complex technology, including the remote member app, AI systems, and internal dashboards, with the ability to learn new tools quickly
- Demonstrated experience managing a high-volume, uncapped caseload, or clear ability and willingness to do so
- Comfortable operating within a fixed schedule, standardized SOPs, and a structured coaching model
- Open mindset; flexible and adaptable to frequent process, tool, and schedule changes
- Fluency in Spanish is a definite plus!
- Experience and comfort supporting cardiometabolic conditions (T2D, pre-diabetes, obesity)
- Experience thriving in a high-growth, quickly changing environment (startup experience), including comfort with ambiguity and frequent change
- Prior experience maintaining a high-volume, uncapped caseload
- Experience and enthusiasm for delivering back-to-back coaching via video calls
- Prior experience in a W-2, employee-model coaching or clinical role (rather than solely independent/1099 contractor work)
- Strong computer skills (Google Workspace, Slack, EHR) and ability to work from a computer for extended periods
- Applicants must be authorized to work for any employer in the U.S.
- We are unable to sponsor or take over sponsorship of an employment Visa at this time
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