Bilingual Client Services Specialist
$37,440–$41,600 year
On-site · Urbandale, Iowa, United States
Job Summary
Bilingual Client Services Specialist responsible for maintaining positive client relationships and ensuring client needs are met through administrative, coordination, and documentation tasks related to janitorial services. Duties include completing administrative tasks, inspecting buildings for quality control of janitorial services, creating work orders and follow-ups, maintaining regular communication with clients, and driving to assigned properties as directed by management. Requires customer service experience, strong problem solving and communication skills, proficiency with Microsoft Office, and familiarity with Salesforce is a plus; Spanish bilingual ability is beneficial. This full-time role is based in Urbandale, IA, and involves visiting client sites to support service delivery.
Required Qualifications
- Previous customer service experience
- Problem solving and communication skills
- Computer skills (Microsoft Office)
- Experience using Salesforce is a plus
- Clean criminal background
- Valid Iowa driver's license with clean driving record
- Legal adult authorized to work in the U.S.
- Bilingual (English/Spanish) a plus
Additional Requirements
- Must be legally authorized to work in the United States
- Clean criminal record
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.