Bilingual Case Manager - JOR
$52,620–$60,000 year
On-siteDuluth, Georgia, United States or Duluth, Minnesota, United States
Job Summary
Conduct on-site admission interviews, vet sponsors, and coordinate multidisciplinary staffing meetings to ensure timely assessments and safe releases for youth in care. Perform weekly face-to-face and telephonic updates, facilitate attorney contacts, and drive children to court appointments or other program services. Maintain comprehensive case files in the UC Portal, document all actions, and coordinate reunification packets and discharge planning. Act as the primary point of contact for Federal Field Specialists and manage weekly treatment team meetings while ensuring compliance with ORR policies and NYAP values.
Required Qualifications
- Bachelor's degree in Social Work, Psychology, Human Services, Counseling or other social service field
- Cleared Level II background check from appropriate entity
- Crisis Prevention Institute (CPI) certification
- First Aid Certification (CPR)
- Ability to supervise clients indoors and outdoors as necessary
- Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs
- Bilingual (English/Spanish)
- Fluency in Spanish
- Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage
- 21 years of age
- Valid state driver's license
- Reliable personal vehicle
- Good driving record
- Ability to work a flexible schedule to facilitate program services, including working on call schedules which includes weekends and evenings
- Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR)
- Must be able to supervise clients indoors and outdoors as necessary
- Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs
- Bilingual (English/Spanish)
- Fluency in Spanish
- Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage
- 21 years of age
- A valid state driver's license
- A reliable personal vehicle
- A good driving record
- Must be able to work 8 UC cases with minimal supervision but may increase depending on sponsor category and other factors
- Attending all organizational required trainings
- Attending all departmental and program meetings to ensure that up-to-date information is received and/or information on policy changes or practices is adhered to
- Attending training that will enhance professional growth in case manager and documentation or other topics as deemed appropriate by the program director
- Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences
- Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
- Maintain a safe, clean and hazard-free work area
- Follow ORR, CDC, and State Covid 19 related protocols
- Ensure the proper supervision of youth at all times
- Able to react to change productively and handle other essential tasks as assigned
- Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal/external stakeholders
- Capacity to remain objective and professional in all areas of job function
- Demonstrates tolerance and respect for the ideas and actions of others
- Possess a sincere desire and ability to advocate for children facing behavioral health, immigration, educational, legal, development, and socio-economic challenges
- Must demonstrate a sincere commitment to the service and advocacy for youth and families
- Required to work a flexible schedule to facilitate program services, including working on call schedules which includes weekends and evenings
- Cleared Level II background check from appropriate entity
- Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR)
- Must be able to supervise clients indoors and outdoors as necessary
- Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs
- Bilingual (English/Spanish)
- Fluency in Spanish
- Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage
- 21 years of age
- A valid state driver's license
- A reliable personal vehicle
- A good driving record
- Must be able to work 8 UC cases with minimal supervision but may increase depending on sponsor category and other factors
- Attending all organizational required trainings
- Attending all departmental and program meetings to ensure that up-to-date information is received and/or information on policy changes or practices is adhered to
- Attending training that will enhance professional growth in case manager and documentation or other topics as deemed appropriate by the program director
- Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences
- Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
- Maintain a safe, clean and hazard-free work area
- Follow ORR, CDC, and State Covid 19 related protocols
- Ensure the proper supervision of youth at all times
- Able to react to change productively and handle other essential tasks as assigned
- Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal/external stakeholders
- Capacity to remain objective and professional in all areas of job function
- Demonstrates tolerance and respect for the ideas and actions of others
- Possess a sincere desire and ability to advocate for children facing behavioral health, immigration, educational, legal, development, and socio-economic challenges
Desired Qualifications
- One (1) year experience preferred working with children and adolescents or in the youth services field
- volunteer and internship experienced included
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