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La JornadaPosted 3 weeks ago

Bilingual Case Manager_JOR

$57,500–$64,500 year

On-siteBolingbrook, Illinois, United States

Full Time

Job Summary

Conduct on-site admission interviews, vet sponsors, and coordinate multidisciplinary staffing for assigned youth cases. Perform weekly face-to-face and telephonic updates with families, facilitate attorney contacts, and drive children to appointments or transport them domestically as needed. Manage case documentation by uploading files to the UC Portal, maintaining physical records, and submitting reunification packets and release requests. Coordinate weekly treatment team meetings, oversee safety and post-18 age-out plans, and report significant incidents in accordance with ORR policies. Maintain a safe work environment and assist in youth evacuations during emergencies while adhering to CDC and state protocols.

Required Qualifications

  • Bachelor's degree required in Social Work, Psychology, Human Services, Counseling or other social service field
  • One (1) year experience preferred working with children and adolescents or in the youth services field
  • Excellent case management, verbal and written communication skills
  • Critical assessment and analysis skills
  • Motivated, organized, flexible and able to navigate multiple service priorities
  • Ability to work under stress and multitasking
  • Must demonstrate a sincere commitment to the service and advocacy for youth and families
  • Required to work a flexible schedule to facilitate program services, including working on call schedules which includes weekends and evenings
  • Cleared Level II background check from appropriate entity
  • Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR)
  • Must be able to supervise clients indoors and outdoors as necessary
  • Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs
  • Bilingual (English/Spanish). Fluency in Spanish is required
  • Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage
  • 21 years of age
  • a valid state driver's license
  • a reliable personal vehicle
  • a good driving record
  • A willingness to work flexible and non-traditional hours in the service of foster caregivers, families of origin, and persons served
  • Must be able to work 8 UC cases with minimal supervision but may increase depending on sponsor category and other factors
  • Attending all organizational required trainings
  • Attending all departmental and program meetings to ensure that up-to-date information is received and/or information on policy changes or practices is adhered to
  • Attending training that will enhance professional growth in case manager and documentation or other topics as deemed appropriate by the program director
  • Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area
  • Follow ORR, CDC, and State Covid 19 related protocols
  • Ensure the proper supervision of youth at all times
  • Able to react to change productively and handle other essential tasks as assigned
  • Capacity to be flexible and responsive to youth served, foster caregivers, system partners, and internal/external stakeholders
  • Capacity to remain objective and professional in all areas of job function
  • Demonstrates tolerance and respect for the ideas and actions of others
  • Possess a sincere desire and ability to advocate for children facing behavioral health, immigration, educational, legal, development, and socio-economic challenges
  • Use of manual dexterity, tactile, visual, and audio acuity
  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying
  • Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands

Desired Qualifications

  • One (1) year experience preferred working with children and adolescents or in the youth services field
  • volunteer and internship experienced included

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