Bilingual Case Aide_JOR
$42,000–$45,000 year
On-siteNaperville, Illinois, United States
Job Summary
Support ORR's 7 Day Case Management policy by maintaining records data, completing requests, and uploading documentation to the UC Portal and Evolv system. Assist with Verification of Release changes, intake and discharge packages, and coordination of legal service provider presentations. Manage daily case management efforts for unification and reunification, including searches, background checks, and foster parent licensing support. Coordinate travel for children and staff while ensuring timely completion of searches and other case management activities. Maintain a flexible schedule subject to extended hours and weekends, operating independently with high confidentiality.
Required Qualifications
- High School Diploma
- Understand ORR Policies and Procedures
- Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs
- Bilingual (English Spanish)
- Fluency in Spanish
- Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage
- 21 years of age
- valid state driver's license
- reliable personal vehicle
- a good driving record
- Ability to prioritize work and be a deadline-driven self-starter capable of juggling multiple priorities at once and executing each to completion despite obstacles
- Demonstrated ability to service a diverse group of clients
- Ability to work independently and exercise a high level of confidentiality
- Proven experience and high level of comfortability operating technology and learning new software applications
- Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands
Desired Qualifications
- 4-year degree
- A long-term view on people expressed through compassion and support
- A passion to be involved in high-impact work that makes a difference
- A drive for excellence and continual improvement
- Excellent customer service and communication skills
- Sensitivity to cultural diversity
- Enthusiastic self-starter
- Strong organizational and administrative skills
- Works well independently and as a team member
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