Bilingual Call Center Nurse
Remote · San Juan, San Juan, Puerto Rico or PR
San Juan, San Juan, Puerto Rico or PRRemoteFull TimeEntry LevelAssociates DegreeUnknown
Type
Full Time
Level
Entry Level
Education
Associates Degree
Company size
Unknown
Job Summary
The Bilingual Call Center Nurse will be responsible for remote patient monitoring and telemedicine services, ensuring quality care and compliance while effectively managing high volumes of calls, both outgoing and incoming.
Required Qualifications
- Nurse experience
- Knowledge of EMR system
- Knowledge of Medicare Guidelines
- Ability to recognize urgent patient care situations
- Bilingual in English and Spanish
Desired Qualifications
- Excellent verbal and written communication skills
- Ability to demonstrate empathy
- Customer orientation and ability to adapt to different personalities
- Trained to work under pressure
- High professionalism
Additional Requirements
- Must be able to work overtime if necessary
- Schedule availability for rotating shifts
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