Bilingual - Assistant Branch Manager (ABM)
On-siteMesquite, Nevada, United States
Job Summary
Lead branch operations and personnel for the Mesquite branch, ensuring exceptional member service experiences while achieving branch goals. Coach and develop team members on credit union policies, sales philosophies, and AAA standards through regular 1:1s and personalized development plans. Resolve member and employee concerns, approve and deny loans, and support the Branch Manager with change management and performance evaluations. Manage daily branch functions including cash management, compliance, and security, while ensuring appropriate staff coverage for all products and services. Full-time Monday through Friday 9:00am to 6:00pm.
Required Qualifications
- 3+ years of financial industry experience
- 1+ years of lending experience
- Two-year college degree or completion of a specialized course of study at a business or trade school or equivalent
- Must meet all Branch Progression training expectations of all positions supervised
- Notary Public or have ability to obtain within first 90 days where possible
- Must be able to qualify annually as a Mortgage Loan Originator under S.A.F.E Act Registration
- Thorough knowledge and understanding of credit union policies and procedures
- Related work experience in operations (teller and new account functions)
- Related work experience in lending (loan origination)
- Related work experience in sales in a financial institution
- Ability to make sound decisions based on credit union policies
- Ability to supervise, train, lead and coach others
- Strong leadership skills
- Proven track record of preparing and mentoring new leaders for the credit union
- Demonstrated success in handling difficult situations
- Ability to lift up to 10 pounds consistently
- Ability to lift up to 50 pounds occasionally
- Close vision (clear vision at 20 inches or less)
- Distance Vision (clear vision at 20 feet or more)
- Ability to talk
- Ability to hear
- Ability to sit
- Ability to use hands to handle or feel
- Ability to reach with hands and arms
- Ability to stand
- Ability to walk
- Ability to kneel
- Ability to crouch
- Moderate noise tolerance (business office with computers and printers, light traffic)
- Must be able to perform the job in Mesquite, NV (not eligible for Colorado or Connecticut, either remotely or in-person)
Desired Qualifications
- Symitar experience
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