Bilingual Administration & Co-pay (3 unilingual and 3 bilingual)
$31,200–$31,200 year
RemoteOntario, Canada or Quebec, Canada
Job Summary
Manage general administrative tasks including mail handling, document entry, and filing system maintenance. Process copayment requests for patients, pharmacies, and physicians while collaborating with program managers to ensure KPIs are met. Liaise with accounting and third-party payment administrators to guarantee accurate electronic payment processing and timely settlements. Compile data from various sources to generate reports and audit existing reports for errors, inconsistencies, or discrepancies. Establish office files, schedule appointments, and arrange meeting rooms as needed. Draft correspondence and presentations for internal and external contacts while managing multiple projects across departments. Resolve workload issues through frequent interaction with inter-departmental associates and management. Comply with all safety rules, regulations, and reporting protocols for adverse events.
Required Qualifications
- Post-secondary education in a related field
- 3-5 years' experience in an administrative role in a pharmaceutical setting
- In-depth knowledge of the Microsoft Office Suite of applications
- Proven accuracy when processing large amounts of data
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Adaptability to change and to learn new skills as required
- Ability to communicate effectively both orally and in writing
- Strong interpersonal skills
- Strong analytical and mathematical skills
- Strong organizational skills
- Attention to detail
- Ability to resolve issues quickly and efficiently
- Ability to represent a positive and professional image
- Strong knowledge of Microsoft Word, Excel, PowerPoint and Outlook
- Ability to implement processes resulting in satisfactory audit practices
- Ability to consistently meet deadlines
- Excellent problem solving skills
- Strong business and financial acumen
Desired Qualifications
- Bilingual, French/English preferred
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