Bilingual Account Manager
On-site · Plano, Texas, United States
Job Summary
The Bilingual Account Manager is responsible for delivering an exceptional customer experience, negotiating repayment and financial plans, educating clients on resolution options, resolving financial discrepancies, and maintaining effective communication with borrowers. Key skills include strong decision-making, problem-solving, organizational abilities, and attention to detail. A Bachelor's degree in Marketing, Finance, Accounting, or Business is required, along with bilingual proficiency in English and Spanish.
Required Qualifications
- Bachelor's degree in Marketing, Finance, Accounting, or Business
- Bi-lingual (English/Spanish)
- Working knowledge of Microsoft Office
Desired Qualifications
- Effective verbal and written communication skills
- Ability to identify and resolve problems in a timely manner
- Effective decision-making, customer service and problem-solving skills
- Strong organizational and time management skills
- Ability to work independently
- Strong attention to detail and accuracy
- Ability to work effectively in a team environment
Additional Requirements
- Applicants must be authorized to work for ANY employer in the U.S.
- Local candidates only - relocation not available.
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