BI Claims Adjuster
$45,000–$65,000 year
On-siteMiami, Florida, United States
Job Summary
Investigate and assess auto insurance claims across segments including Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units. Determine coverage, valuation, and exposure while resolving claims efficiently and fairly. Collect and analyze statements from involved parties, negotiate settlements with claimants or their representatives, and maintain accurate claim reserves. Provide exceptional customer service to both internal and external stakeholders while adhering to ethical standards and guidelines. This role requires a bilingual candidate with at least six months of claims handling experience and a valid all lines 6-20 license. Applicants must hold a high school diploma or G.E.D., with a bachelor's degree preferred. Loyalty MGA is a fast-growing bilingual insurance agency serving clients across Florida and Texas, offering a career path from CSR to owner.
Required Qualifications
- High School Diploma or G.E.D.
- 6 months of claims handling or intake experience
- Bilingual in English and Spanish
- Hold a valid all lines 6-20 license
- Active insurance adjuster's license (must obtain and maintain as needed)
Desired Qualifications
- Bachelor's degree in business, or related field
- Strong customer service and communication skills
- Basic proficiency in Microsoft Office
- Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues
- Strong organizational and time management skills to handle multiple tasks efficiently
- Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities
- Excellent verbal and written communication skills
- Ability to articulate solutions clearly and concisely
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