Beverage Server - Casino Service
On-siteUncasville, Connecticut, United States
Job Summary
Serve alcoholic and non-alcoholic beverages to guests according to department policies, clear glassware and debris in the assigned pit area, and handle cash payments per established procedures. Maintain a clean and sanitary work environment while advising guests on beverage selections. Apply knowledge of legal beverage service guidelines, including proper identification, monitoring intoxication levels, and refusal of service. Master spirits, beer, wine, glassware, garnishes, and drink recipes using proper tray preparation and call order. Adapt to new industry technology and work in a fast-paced environment with frequent interruptions.
Required Qualifications
- Previous experience with serving cocktails or as a waiter or waitress or comparable customer service related job
- Must be able to stand and walk large areas for an entire shift
- Must be able to bend and lift full beverage trays of up to 25 lbs
- Must be able to work in a fast paced environment with frequent interruptions
- Must be able to work various shifts and flexible hours
- Excellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniques
- Knowledge of drinks and recipes and ability to use endorsements at appropriate service opportunities
- Skills in proper tray preparation and handling
- Proficiency in ordering beverages utilizing the proper established call order
- Ability to adapt to new industry technology
- Excellent knowledge of the overall property and gaming floor
- Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures
- Outlet-specific standard operating procedures
- SMART alcohol awareness
- Established Beverage Server training and shadowing program
- Must be able to lift 25 lbs
Desired Qualifications
- Good written and verbal communication skills
- Strong organizational and multi-tasking skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.