Beverage Equipment Service Tech
$37,440–$55,120,000 year
On-siteDenver, Colorado, United States
Job Summary
Conduct reactive service troubleshooting, diagnosis, part replacement, and on-site customer training for beverage equipment. Perform preventive maintenance, installation, and removal of counter-top units, including lifting 50lbs. Facilitate repair part delivery, inventory management, and equipment pickup/return. Process service call information remotely via Alert software and maintain accurate weekly paperwork for the corporate office. Deliver superior customer service by developing positive relationships and executing collaborative solutions. Requires willingness to work overtime, weekend on-call rotations, and after-hours coverage with time-and-a-half compensation. Must hold a clean DMV driving record and pass drug screening.
Required Qualifications
- Willingness to work required OT as well as an on call week in the rotation of your territory
- Ability to work remotely in a telecommuting environment processing service call information using Liquiserve's dispatching soft wear (Alert)
- Processes organize and maintain clean and accurate paper work to deliver to the corporate office in New Mexico weekly in a timely organized manner
- Must carry company issued communication devices and report problems with said devices
- Facilitate delivery of repair parts and customer equipment, maintain inventory and execute equipment pick up and return
- Deliver superior customer service to include focus on customer needs, developing and sustaining positive customer relationships, creating and executing plans and solutions in collaboration with customers
- Knowledge of basic electricity; amperage, voltage and current, understanding of basic heating and refrigeration, water quality and filtration principles
- Experience in service and installation of espresso, drip coffee, liquid coffee, juice, fountain and/or water filtration equipment in food service and c-store environments
- Positions are full time including after hours and weekend on call
- Require a clean DMV driving record
- Candidates are subject to pre employment drug screen as well as random drug tests
- Lifting requirement of 50lbs
Desired Qualifications
- Knowledge of basic electricity; amperage, voltage and current, understanding of basic heating and refrigeration, water quality and filtration principles
- Knowledge preferred but not required we will train
- Candidates with experience in service and installation of espresso, drip coffee, liquid coffee, juice, fountain and/or water filtration equipment in food service and c-store environments are preferred but not required
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