Benefits & Wellness Manager
$99,000–$110,000 year
RemoteUnited States
Job Summary
Oversee the administration of benefits plans, including researching cost strategies, improving processes, and leading changes to plan design or carriers. Collaborate with People, Culture, Payroll, and Finance to manage Health, Dental, Vision, RRSP, and 401k programs across the US and Canada. Spearhead annual planning for benefits evolution, monitoring costs, budgets, and value while developing and coaching the benefits team. Lead retirement plan reviews, manage STD and LTD claims to control costs, and ensure transparent claims processes with vendors. Partner with stakeholders to execute communications for open enrollment, new hires, and inquiries, providing training to managers on benefits use. Share monthly, quarterly, and annual KPI reports to stakeholders and ensure compliance with ACA, HIPAA, FMLA, and ERISA. Manage vendor relationships, billing, and ADP reconciliation while developing disability and leave policies.
Required Qualifications
- 5+ year of experience in benefits or HR (Benefits Specialist, HR Generalist or Business Partner)
- 2+ years of people leadership experience
- Strong, hands-on experience managing U.S. employee benefits
- Bachelor's Degree in Business Administration or a related field
- Excellent written and verbal communication skills
- Strong conflict resolution skills
- Strong project management skills, particularly in work involving multiple stakeholders
- Creative and resourceful
- Collaborative, proactive and inclusive approach to business support
- Excitement and a commitment to learn, understand and relate to Lush's core brand values
- Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion
- Authorized to work in the United States
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