Benefits & Vendor Relations Manager

Oversee administration of health, welfare, retirement, and related employee benefit programs, serving as the primary contact for vendors and consultants. Manage service levels, renewals, and escalated issues while leading annual open enrollment, communications, and new-hire orientations. Handle benefit invoices, payments, accruals, and reconciliations to ensure accurate delivery in accordance with plan documents and regulatory requirements. Coordinate benefit audits, regulatory filings, and complex eligibility or claims appeals. Lead plan changes, vendor transitions, system testing, and payroll deduction validation while maintaining audit-ready documentation. Identify opportunities to improve vendor performance and operational efficiency.