Benefits Specialist
$54,558–$54,558 year
On-siteBrooklyn, New York, United States
Job Summary
Assess clients' needs for Public Assistant Benefits and refer eligible individuals while escorting them to appointments. Maintain and track out-of-city client files for recertification, troubleshoot eligibility issues, and file all information in client folders. Prepare weekly census reports, assist clients with completing applications and fair hearings, and utilize the Welfare Management System for data entry. Collaborate with Housing Specialists on LINC Vouchers and refer clients to community agencies for INS problems. Maintain updated benefit information and detailed process notes in the CARES System. Work Monday through Friday from 9am to 5pm at an hourly rate of $26.23.
Required Qualifications
- Associates Degree in Human Services or a related field
- At least One (1) year of comparable experience working with the NYC Department of Homeless Services (DHS) or other similar city-operated organization
- Computer literacy including proficiency in Microsoft Office Suite and EHR
- Ability to maintain confidentiality
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
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