Benefits Specialist (Entry-Level, Remote)
RemoteUnited States or Canada
United States or CanadaRemoteFull TimeEntry LevelStartup
Full TimeEntry LevelStartup
Job Summary
Communicate effectively with clients via phone and Zoom to explain their coverage, guiding them through their entitlements step-by-step. Establish trust and foster long-term connections while delivering benefits programmes in an engaging, clear, and professional manner. Maintain precise records and complete documentation with high accuracy, working alongside a supportive group to meet collective standards. This role serves as a vital link for AO Globe Life, partnering with major labour unions and associations across Canada to protect children and serve working families.
Required Qualifications
- Eligible to work in the United States or Canada
Desired Qualifications
- 1–2 years in customer service or sales
- Strong English communication skills
- Professional, empathetic manner
- Ability to manage your own workflow while staying aligned to team goals
- Comfortable using digital tools like Zoom and managing online documentation
- Valid Life & Health Insurance License
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