Benefits Coordinator
On-siteHartland, Wisconsin, United States
Job Summary
Provide excellent customer service to employees, owner-operators, and drivers by answering inquiries, performing research, and supporting benefit plan documents. Manage accuracy of data in benefits systems, streamline billing processes, and maintain related forms while collaborating with third-party administrators to ensure policy accuracy. Carry out routine reporting for compliance and stakeholders, support the annual open enrollment process, and participate in the continuous improvement of company benefits offerings. Act as a subject matter expert on retirement and 401K plans for US-based employees. Full-time, on-site in Hartland, NB. Requires post-secondary education, 1+ years in pension administration, and proficiency in MS Office and Oracle HCM.
Required Qualifications
- Post-secondary education, preferably in human resources, business or a related field or a combination of education and experience
- 1+ years of progressive experience in pension and benefit administration or a similar administrative field
- Strong interpersonal and communication skills (both verbal and written)
- Ability to multi-task in a fast-paced environment
- Strong computer skills – MS Office, Oracle HCM, and benefit provider systems
- Must be well-versed in the various retirement and 401K plans the company offers
- Must be able to lift 50 lbs
Desired Qualifications
- Advanced knowledge of MS Excel is an asset
- Data Analysis
- Pivot Tables
- V-lookup
- Mail Merge
- Use of formulas
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