Benefits Coordinator
$55,000–$65,000 year
HybridDeerfield, Illinois, United States
Job Summary
Support clients with coverage placement, renewals, claims coordination, and policy analysis while serving as the key point of contact for routine service inquiries. Collaborate with carriers and internal teams to resolve enrollment billing and claims issues, maintain documentation in agency management systems, and ensure compliance with regulatory requirements. Assist with enrollment processing, eligibility updates, and benefits program administration, and contribute to retention initiatives by delivering responsive client service. This role is hybrid in Deerfield or Downers Grove, IL, with a salary range of $55,000 – $65,000. Candidates must hold an active State Life & Health License or be able to obtain it within six months.
Required Qualifications
- Strong client service skills and ability to manage multiple accounts or projects
- Knowledge of medical dental vision life and disability benefit programs
- Strong communication collaboration and organizational skills
- Ability to manage multiple priorities in a fast paced environment
- Active State Life & Health License
- Ability to obtain required licensure within 6 months of hire
- Ongoing continuing education to maintain active status
Desired Qualifications
- Bachelor's degree or equivalent professional experience
- Two plus years of experience in employee benefits administration insurance brokerage or related field
- Experience with agency management systems and Microsoft Office tools including Excel
- Understanding of compliance and regulatory requirements related to employee benefits
- Detail orientation
- Accountability and follow through
- Collaborative mindset
- Client first thinking
- Strong organizational and problem solving skills
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