Benefits Administrator
$75,000–$85,000 year
On-site · Woburn, Massachusetts, United States
Job Summary
Senior Benefits Administrator partners with the Director of Benefits to deliver exceptional customer service to employees and support the administration of health and welfare benefit programs. Responsibilities include analyzing and administering benefit programs under federal/state/local laws, coordinating open enrollment sessions and materials, handling escalated benefit inquiries, coordinating with vendors, reconciling invoices, partnering with payroll for employer contributions, overseeing carrier file feeds, identifying automation opportunities, and preparing detailed reports for audits and leadership. Requires strong knowledge of ERISA/ACA/HIPAA/COBRA, Excel proficiency, and experience with HRIS/payroll systems; Spanish bilingual skills strongly preferred.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field preferred
- 4–5 years of benefits administration or HR experience within a service-based or healthcare environment preferred
- Strong working knowledge of ERISA, ACA, HIPAA, COBRA, and related benefits regulations
- Knowledge of ICHRA administration and processes strongly preferred
- Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, complex formulas, conditional formatting, charting, and large data set analysis
- Experience preparing reports, dashboards, reconciliations, and analytical summaries for leadership and business partners
- Strong analytical, organizational, and data management skills with the ability to identify trends, discrepancies, and process improvement opportunities
- Excellent customer service, communication, and problem-solving skills
- Demonstrated ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment
- Ability to communicate effectively both verbally and in writing
- Spanish bilingual skills strongly preferred
- Experience with HRIS, payroll, and benefits administration systems preferred
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.