Benefits Administrator for LOA
$53,040–$53,040 year
HybridMechanicsville, Virginia, United States
Job Summary
Coordinate administrative processing of employee leaves from initial notification through return to work, maintaining accurate records in WFM, UKG Pro, and Reliance Matrix. Serve as primary point of contact for leave-related communications between associates, HR, center management, payroll, and third-party administrators, updating statuses and reconciling reports to ensure data accuracy. Track leave-related pay information, generate leave data metrics, and manage benefit communications including premiums and required notices. Handle sensitive employee and medical information with discretion while supporting internal audits. This role supports the company's leave of absence programs at Lucky Strike Entertainment, formerly Bowlero Corp, ensuring documentation and system updates are completed accurately and on time throughout the leave lifecycle.
Required Qualifications
- Experience supporting Leave of Absence administration or employee benefits in an administrative capacity
- Experience coordinating with third-party leave administrators or insurance vendors
- Strong attention to detail with excellent organizational and recordkeeping skills
- Ability to manage multiple priorities while maintaining accuracy and meeting deadlines
- Excellent written and verbal communication skills with a customer service mindset
- Experience with HRIS platforms, preferably WFM, UKG Pro, and Reliance Matrix
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Ability to maintain confidentiality and handle sensitive information with discretion
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