Benefits Administrator – Broker Administration
Hybrid · Hong Kong, Hong Kong
Job Summary
Provide a broad range of account servicing and operational support for Mercer employee benefits clients, coordinating with clients, consultants, and insurance companies on activities like enrollment, billing, work-life events processing, and underwriting; prepare dashboards and management reports; communicate with clients and related parties to address inquiries, escalations, and feedback; support data collection with the operations team to produce regular monitoring reports; requires a diploma or above and 1+ years of related experience; strong Excel, and fluent English, Mandarin, and Cantonese; hybrid role with at least three in-office days weekly in Hong Kong.
Required Qualifications
- Diploma or above in relevant discipline
- 1+ years of operations experience in employee benefits, insurance, or outsourcing services, customer services
- Strong Excel skills
- Fluent in written & spoken English, Mandarin and Cantonese
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.