Bench Tech I
$31,200–$31,200 year
On-sitePhoenix, Arizona, United States
Phoenix, Arizona, United StatesOn-siteFull Time$31,200–$31,200 yearLarge
Full TimeLarge
Job Summary
Perform in-house servicing and repair of company products at established service centers, diagnosing mechanical, hardware, software, and systems failures using established procedures. Conduct maintenance, testing, and calibration of repaired items while assisting in reports for analysis of product failure trends and service ability issues. Communicate with field-based technicians for diagnostic details without direct client contact. Manage parts inventory, drive a non-CDL delivery truck, and occasionally lift or move equipment up to 50 pounds. Some overnight stays may be required.
Required Qualifications
- Some understanding of and experience with troubleshooting computer software and hardware technologies
- Excellent interpersonal, verbal, and written communications skills, with proven technical and customer satisfaction skills
- Proven self-starter with motivation and ability
- Great organization and time management skills that allow you to handle multiple responsibilities efficiently and promptly
- Strong judgement and problem solving skills to determine most cost effective repair/resolution to minimize customer downtime
- Ability to identify product failure trends and service ability issues
- Ability to lift, install and move large self-service equipment (Occasionally lift or move up to 50 pounds)
- Ability to drive a non-CDL delivery truck
- Pass background check, DOT certification and drug test
- Ability to be self-organized and driven to maintain parts inventory
- Experience with with basic hand tools
- Ability to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment
Desired Qualifications
- Some over-night stay maybe required
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