Bench - Assistant Guest Service Mgr FT

Maintain Guest Service Standards by ensuring the front porch meets No Noticeable Wait policies, keeping the area clean, and blocking unused check lanes. Train and provide constant on-the-job feedback to hosts regarding performance and front porch standards. Manage sales, cash, and invoice accounting by preparing weekly reports, processing invoices, and handling payroll approvals. Ensure cash office security through daily counts, audits, and accurate till accountability. Handle guest requests, refunds, and loans professionally while acting as a positive role model for all staff. Perform all other duties assigned by management.