Bellperson
On-siteFort Worth, Texas, United States
Job Summary
Escort guests to their rooms, handle luggage upon arrival and departure, and provide directions and information. Assist with luggage handling, maintain lobby and public area appearance, and respond to guest inquiries and complaints. Follow up on guest requests or problems to ensure satisfaction, track guest movement, and communicate with housekeeping, front desk, and restaurant. Conduct monthly vehicle mileage and damage inspections, maintain awareness of non-guests on premises, and comply with safety procedures and service standards. Work evenings, weekends, and holidays for a seasonal role ending the week of 01/05/2026.
Required Qualifications
- Passion for creating an amazing experience for our guests
- Strong prioritization and organization skills
- Flexible schedule, able to work evenings, weekends, and holidays
- Thoughtful communicator with excellent written and verbal skills
- Strong interpersonal and relationship building abilities
- passion for collaboration and providing administrative support
- Organized and detail-oriented with the ability to be flexible
- Ability to handle stressful situations in a calm, professional manner
- Good problem-solving skills
- Strong computer skills
Desired Qualifications
- Opera PMS experience preferred
- Marriott MGS + Bonvoy experience preferred
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