Bellperson
On-siteNew York City, New York, United States or New York, United States
Job Summary
Load and unload luggage carts, organize and deliver luggage for tour groups, and escort guests to rooms while familiarizing them with hotel services. Inspect guest rooms to ensure supplies are adequate, check and store luggage with tags, and deliver packages, flowers, laundry, and amenities to guestrooms. Assist Houseperson with guest requests, maintain lists of local attractions and transportation guides, and provide information, maps, and directions as required. Show guestrooms and suites to emphasize hotel amenities and answer console to assist front desk agents when applicable.
Required Qualifications
- High School diploma or equivalent
- Valid driver's license for the applicable state
- Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Ability to stand during entire shift
- Ability to effectively communicate both verbally and in writing
- Ability to be effective at listening to, understanding, and clarifying concerns raised by employees and guests
- Ability to maintain confidentiality of information
Desired Qualifications
- Experience in a hotel or a related field
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