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Loews HotelsPosted 1 month ago

Bell Valet Attendant

On-siteNew Orleans, Louisiana, United States

Full TimeLarge

Job Summary

Welcome and assist arriving and departing guests with professionalism and courtesy. Safely handle and transport luggage, baggage, and packages, while securely storing items awaiting transfer. Provide detailed information about room types, amenities, and hotel facilities, and address guest inquiries regarding local attractions and travel directions. Communicate hotel emergency procedures as needed and transport guests safely to and from property areas. Build positive relationships with all hotel departments, including Front Desk, Valet Parking, Concierge, and Housekeeping. Remain vigilant at your post when not assisting guests, ensuring guest safety and notifying Security if necessary. Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks. Regular attendance in conformance with standards is required, and you may be required to work varying schedules to reflect business needs.

Required Qualifications

  • Ability to lift items more than 75lbs
  • High school diploma or equivalent
  • Regular attendance in conformance with standards
  • May be required to work varying schedules to reflect business needs

Desired Qualifications

  • Guest Experience Champion
  • Friendly and Approachable
  • Clear Communicator
  • Proactive Problem Solver
  • Dependable Team Player
  • Previous experience in a hospitality or customer service role
  • Strong verbal communication skills
  • Experience in a hotel or resort environment

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