Bell/Luggage Attendant - Raffles The Red Sea
On-siteUmluj, Tabuk Region, Saudi Arabia
Job Summary
Greet guests at the entrance within seconds of arrival, assist with car doors, and unload or load luggage. Manage incoming, outgoing, and stored baggage by tagging items, organizing the luggage room into Arrival, Departure, and Long-Term sections, and maintaining a clear logbook. Escort guests to their rooms to provide professional orientation on amenities, coordinate with Front Desk, Concierge, and Valet teams for seamless transitions, and deliver messages, newspapers, and parcels promptly. Maintain a constant lobby presence to offer assistance and share knowledge about the hotel's heritage and local attractions. Uphold impeccable grooming standards, adhere to Local Standard Operating Procedures, and maintain strict confidentiality regarding guest information. This role requires at least one year of luxury 5-star hospitality experience and is a must for pre-Opening stages.
Required Qualifications
- High school diploma or equivalent
- Experience in pre-Opening
- Ability to stand for long periods
- Ability to lift or push/pull up to 50 lbs
- Excellent communication skills in English
- Understanding of Ultra-Luxury guest expectations and brand alignment
- Impeccable grooming and personal presentation aligned with Luxury standards
Desired Qualifications
- 1–2 years in a luxury 5-star hospitality environment
- Degree in Hospitality Management
- Additional languages (for example Arabic)
- Experience in project coordination, scheduling, and document control during pre-Opening stages
- A proactive, anticipatory approach with a strong sense of ownership and accountability
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