Bell Captain
On-site · Marathon, Florida, United States
Job Summary
Bell Captain responsible for warmly welcoming guests, assisting with check-in/check-out, supervising Bell Staff, ensuring VIP guests are escorted to accommodations, inspecting transportation vehicles, conducting training, maintaining lobby/Bell Desk areas, attending meetings, managing equipment/supplies, coordinating luggage and deliveries, assisting with Front Office operations, and handling special projects as assigned by Front Office leadership. Strong English communication, customer service, leadership, organizational skills, physical ability to lift up to 75 pounds, and flexible scheduling are required.
Required Qualifications
- Strong verbal and written communication skills in English
- Ability to provide outstanding customer service while maintaining professionalism, patience, tact, and diplomacy
- Ability to effectively interact with guests, visitors, and team members from diverse backgrounds
- Ability to read and understand luggage tags, rooming lists, schedules, and departmental documentation
- Leadership skills with the ability to train, motivate, and supervise team members
- Strong organizational skills and attention to detail
- Ability to safely lift, carry, push, pull, and transport luggage, packages, and equipment weighing up to 75 pounds on a regular basis
- Ability to stand, walk, bend, stoop, kneel, and move throughout the resort for extended periods
- Manual dexterity sufficient to handle luggage and operate departmental equipment
- Ability to work flexible schedules, including weekends, holidays, and evenings as business demands require
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.