Bell Attendant

Bell Attendant / Front Desk Agent role at Hilton Miami Blue Lagoon focused on delivering welcoming, hospitality-driven guest experiences. Responsibilities include greeting guests by name when possible, assisting with luggage and transportation arrangements, providing area information and directions, handling check-ins/outs efficiently, ensuring public spaces meet hotel standards, restocking supplies, and maintaining a professional, friendly demeanor throughout shifts. Requires a positive attitude, strong English communication, the ability to follow established guidelines, and physical capacity to move and lift items as needed; availability to work a varied schedule including days, evenings, nights, weekends, and holidays. The role emphasizes guest satisfaction, collaboration with hotel departments, and contributing to a safe, clean, and welcoming environment. Local knowledge of the Miami area and a valid driver’s license are highly preferred.