Bell Attendant
On-siteWilmington, Delaware, United States
Job Summary
Transport guests to and from the hotel and local attractions, assist with luggage, and support front desk operations. Escort guests to rooms, check and store luggage, deliver messages and packages, and open doors. Maintain vehicle cleanliness, answer phones, and conduct house counts. Provide information on local attractions, events, and transportation guides while ensuring lobby reader boards are accurate. Greet guests in a friendly manner, assist housekeeping with requests, and show guest rooms to emphasize amenities. Work varying schedules according to Aimbridge Hospitality standards, maintaining high personal grooming and uniform compliance.
Required Qualifications
- High School diploma or equivalent
- Valid driver's license for the applicable state
- Acceptable MVR (Motor Vehicle Driving record)
- Minimum of one year driving experience
- Ability to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to work well in stressful high pressure situations
- Ability to maintain composure and objectivity under pressure
Desired Qualifications
- Experience in a hotel or a related field
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