Behavioral Health Services Coordinator/CMA
On-site · Capitol Heights, Maryland, United States or Brandywine, Maryland, United States
Job Summary
Behavioral Health Services Coordinator/Medical Assistant provides bilingual administrative support to patients, schedules behavioral health and preventive medical visits, manages no-shows and telehealth processes, handles patient payments and eligibility, assists with referrals and preauthorizations, preloads EMR data, escorts patients, maintains problem lists and vital signs documentation, supports grant reporting and quality measures, and coordinates with Behavioral Health Providers and the Center/Director of Patient Services to fulfill GBMS’s mission.
Required Qualifications
- High School diploma, GED, or equivalent certification of competency
- Bachelor’s Degree in business administration, public health, program management or equivalent discipline; and two (2) years of specified work experience
- Demonstrated ability to write accurate, well organized and descriptive text
- Strong organizational skills and attention to detail
- Excellent written and oral communication skills
- Ability to multitask in a fast-paced work environment
- Positive, professional, team-oriented attitude
- Proficient in Microsoft Word, Excel, and PowerPoint
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