Behavioral Health Medical Assistant (ACC)
On-siteAhoskie, North Carolina, United States
Job Summary
Greet and room patients, perform routine diagnostic testing including phlebotomy, EKGs, and administering medication by injection. Verify patient information by interviewing patients, recording medical history, and confirming visit purposes. Prepare patients for examinations by taking vital signs and reporting history summaries while maintaining clean, orderly clinical environments. Execute technical procedures accurately and maintain proper storage of equipment, supplies, and medications. Work collaboratively with the Care Team to deliver primary care, coordinate patient-centered experiences, and support the Patient Centered Medical Home model.
Required Qualifications
- 1+ years in Medical Assistant role
- High school diploma/GED
- Medical Assistant credential, certification or registration
- BLS certification
- Knowledge and thorough understanding of Federally Qualified Health Centers (FQHC's) in regard to the Federal 330 Public Health Service Act
- Knowledge of thorough understanding of the 340B program
- Knowledge of computer systems and applications
- Skill in exercising a high degree of initiative, judgment, and discretion
- Skill in analyzing situations accurately and taking effective action
- Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the community
- Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives
- Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures
- Skill in identifying and resolving problems
- Ability to plan, organize, and integrate priorities and deadlines
- Ability to identify, analyze, and interpret complex data and, resolve operational problems
- Ability to evaluate and make recommendations for continuous quality improvement
- Ability to evaluate and make recommendations for continuous risk assessment
- Ability to anticipate and react calmly in emergency situations
- Ability to communicate clearly and effectively orally and in writing
- Ability to competently use Microsoft Office
- Electronic health record proficiency
- Administration of medication by injection
- Phlebotomy competency
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit
- Prepares patient for examination by performing preliminary physician test; taking blood pressure, weight, and temperature; and reporting patient history summary
- Accurately execute technical procedure when ordered such as EKG's, drawing blood, obtaining and preparing laboratory specimens
- Maintain proper storage and handling of equipment, supplies, and medications
- Maintain a clean and orderly clinical working atmosphere; adequately prepare exam rooms and properly equip laboratory
- Work with patients and family in giving accurate, understandable instructions in diet, special care procedures, medication, patient education
- Participate as an active member of the RCCHC team
- Maintain compliance with workflows, policies and procedures as well as other activities to support Patient Centered Medical Home (PCMH) model of care and accreditation
Desired Qualifications
- Experience in primary care providing care for all patient populations preferred
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