Behavioral Health Crisis Response Clinician
$83,616–$121,118 year
On-siteBoulder, Colorado, United States
Job Summary
Respond to 911 and police non-emergency calls with a behavioral health component, providing crisis intervention, assessment, de-escalation, and referrals to services. Conduct in-person responses in homes, businesses, parks, and shelters to perform mental status exams, suicide risk assessments, and prepare legal documents. Collaborate with Boulder Police Department and other BHCRT staff for co-response or alternative response, making level of care decisions and facilitating referrals to community-based services. Provide telephone or in-person follow-ups to connect community members with behavioral health resources. Participate in clinical supervision and team meetings, documenting all contacts per policy. Work seven days per week, including evening hours, utilizing city vehicles or personal transport with mileage reimbursement.
Required Qualifications
- Ability to communicate ideas clearly in written or spoken form, particularly as it applies to documentation, care coordination, and in crisis situations
- Ability to communicate tactfully and effectively with the public and colleagues
- Ability to demonstrate emotional regulation during responses to 911 calls that may involve highly distressed or antagonistic individuals and manage secondary trauma related to crisis work
- Ability to demonstrate knowledge of major mental illness, personality disorders, neurocognitive disorders, complex trauma, intellectual/developmental disabilities, substance use disorders, suicide assessment, safety planning, crisis de-escalation, trauma informed care, harm reduction, criteria for involuntary behavioral health care according to Colorado statute, and impact of involuntary treatment
- Ability to demonstrate proficiency in Microsoft Office suite and the records management systems used by the team
- Ability to practice within applicable laws and ethics with a demonstrated skill in acting with integrity as a steward of public resources and as a professional working in the involuntary treatment system
- Ability to support change with flexibility and grace
- Ability to work effectively and efficiently as a member of a team
- Knowledge of community resources and ability to make appropriate referrals in crisis situations
- Skill in listening to concerns and ideas of colleagues and community members
- Skill in making rapid, accurate diagnostic assessments, including some ability to distinguish between psychosis due to mental illness vs substance use
- Valid Driver's License and ability to maintain an acceptable motor vehicle record
- Must have a working motor vehicle
- Meet and maintain the requirements of applicable federal, state, and organizational background checks, including the Criminal Justice Information Services (CJIS) background check
- Have and maintain acceptable background information, including criminal conviction history
- Master's degree in counseling, social work, psychology or related field
- Two (2) years of experience in crisis intervention, suicide and risk assessment, verbal de-escalation, and differential diagnosis working with individuals experiencing severe and persistent mental illness, substance use, and other at-risk populations
- Licensed in Colorado, or ability to be licensed in Colorado within twelve (12) months of hire, as LPC, LAC, LMFT, LCSW or LP
Desired Qualifications
- Ability to communicate fluently in English and Spanish
- Ability to demonstrate related behavioral health experience as a mobile crisis clinician, co-responder, crisis clinician doing level of care assessments, or other modality working with an acute population in a high intensity environment
- Knowledge of and prior experience working and collaborating with EMS, police and/or fire personnel
- Knowledge of and prior experience working with or in Boulder area behavioral health treatment systems and supportive services
- Licensed Addiction Counselor (LAC) in addition to primary licensure
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