Behavioral Health Case Manager
$57,845–$80,330 year
On-siteSitka, Alaska, United States
Job Summary
Manage assigned client caseloads by assessing needs, advocating for resources, and coordinating community services to support stabilization and recovery. Provide active listening to motivate clients toward self-directed change while documenting all encounters and completing prior authorization processes. Respond promptly to urgent circumstances, facilitate referrals through internal and external care networks, and proactively identify obstacles to improve case processes. Deliver individual and group psycho-education as required by treatment plans and maintain clinical competencies through mandatory trainings.
Required Qualifications
- Bachelor's degree in social services, education, human development, mental health, or related field
- Behavioral Health Aide category II certification through the Alaska Native Tribal Health Consortium training program
- CDC-I or BHA -II certification
- Clinical Competency Assessment - SEARHC
- Clinical Competency required within 3 months of hire and every three years
Desired Qualifications
- Bachelor's degree in social services, education, human development, mental health, or related field preferred
- Prior experience in general case management, social work, or counseling preferred
- A minimum of 6 months of addiction services experience preferred
- Knowledge of Case management principles and application in integrated settings
- The use of customer service and recovery skills
- Skills in Coordination of patient cases within integrated team
- Active listening, critical thinking, and problem-solving
- Use of equipment and software, such as: computers, electronic health record, fax, Outlook Software, and phone system
- Application of effective and clear oral and written communication
- Ability to Multi-task and work independently in a fast-paced, dynamic environment
- Maintain compliance with annual competencies
- Provide advocacy and outreach
- Problem-solve and use conflict resolution skills to develop and maintain good working relations with other staff and departments
- Meet patients' needs in a prompt and appropriate manner
- Work with individuals of all walks of life, skills and abilities including individuals dealing with various addictions, experiencing homelessness, and experiencing severe and persistent mental illness
- Candidates with a non-social service bachelor's degree may be considered for the position if enrolled and actively pursuing a master's degree in social work, mental health, substance use, clinical counseling, or similar related field
- Alternatively, a candidate not pursuing a master's degree, must have, or be enrolled and actively pursuing a Behavioral Health Aide category II certification through the Alaska Native Tribal Health Consortium training program
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