Behavioral Health Billing Specialist
$58,000–$70,000 year
On-siteLehi, Utah, United States
Job Summary
Review and resolve rejected, denied, unpaid, and underpaid claims while investigating payment discrepancies and recoupments. Follow up with insurance companies on outstanding balances, prepare reconsiderations and appeals, and correct claims for resubmission when necessary. Maintain clear documentation of payer contacts and identify recurring billing problems to recommend solutions. Monitor accounts receivable to prevent timely-filing losses and assist with billing reports and revenue-cycle projects. Collaborate with credentialing, client services, and clinical leadership to ensure accurate processing across 18 insurance companies.
Required Qualifications
- Three or more years of medical billing, insurance follow-up or revenue-cycle experience
- Experience resolving denied and unpaid insurance claims
- Knowledge of insurance payments, adjustments, deductibles, copayments and coinsurance
- Strong organization, documentation and follow-through
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet payer deadlines
- Experience using electronic health records, clearinghouses and insurance portals
- Ability to protect confidential client and financial information
Desired Qualifications
- Behavioral health or psychotherapy billing experience
- Experience with SimplePractice or a similar electronic health record
- Experience with Utah insurance companies
- Experience with claim appeals, recoupments or underpayment review
- Professional billing or coding certification
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