Beauty Counter Manager - Westman Atelier - Fashion Mall at Keystone
$44,408–$46,280 year
On-site · Indianapolis, Indiana, United States
Job Summary
Beauty Counter Manager in the Nordstrom Beauty Department leads Westman Atelier brand sales through personalized makeup applications and skincare analyses, builds a customer following both in-store and digitally, and drives sales by setting and achieving counter goals. Responsible for organizing vendor events/promotions, maintaining a welcoming counter presentation, managing sales, refunds, exchanges, and building customer loyalty through Nordstrom Rewards. Collaborates with team members to deliver expert product knowledge, trends, and trainings provided by Nordstrom and brand partners; supports a flexible schedule including evenings and weekends while prioritizing ownership, accountability, and initiative in a fast-paced, commission-driven environment.
Required Qualifications
- Passion for customer service and beauty, including trends, makeup application, and skincare
- Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals, with interest in using networking and technology
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