Beauty Counter Manager - Giorgio Armani & YSL - St John's Town Center
$45,968–$47,840 year
On-site · Jacksonville, Florida, United States
Job Summary
Beauty Counter Manager role in Nordstrom Beauty Department oversees sales for Giorgio Armani & YSL with a dual focus on selling and teaching. Responsibilities include conducting makeup applications and skincare analyses, recommending products, meeting counter sales goals using in-store and digital tools, organizing vendor events/promotions, maintaining brand relationships, and building customer loyalty through Nordstrom Rewards. Must deliver exceptional customer service, connect with customers, stay informed on beauty trends, and work a flexible schedule including evenings and weekends in a commissioned, results-driven environment. Strong multitasking, organization, and initiative are essential to manage sales, refunds, exchanges, and a welcoming team atmosphere while staying knowledgeable through trainings from Nordstrom and luxury brand partners.
Required Qualifications
- Passion for customer service and beauty, including trends, makeup application, and skincare
- Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals, with interest in using networking and technology
- The ability to work a flexible schedule based on business needs, including evenings and weekends
- High level of ownership, accountability, and initiative
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